| Can I get
a quote if I don’t have a registration number? |
| Yes. We understand
that there may be circumstances where you won't have the
registration number of the car you want to insure - it
may be that you're thinking of changing cars and want
to find out how much it would cost to insure. If you decide
that you want to buy a policy, then you will need to know
the registration number. |
|
| Do
I need to provide evidence of my no claim discount? |
| If you decide to take out a policy
with us, you'll need to provide evidence of your no claim
discount, which must have been earned on a private car
insurance policy. This is the original of your most recent
insurance document from any insurer that shows the number
of years' no claim discount you've earned, the expiry
date of your last insurance policy and any claims you've
made. Usually this is one of the documents in your renewal
invitation from your last insurer.
|
|
| I've
been driving a company car for the last few years. Will
you give me a no claim discount? |
| If you're a company car user who
is moving to your own insurance, then we'll need a letter
from your employer confirming that you were the sole user
of the company vehicle, the dates you were covered under
the company car scheme, details of any claims which occurred
during this period and whether these were settled on a
fault or non fault basis. The letter will also need to
confirm that you no longer have a company car. |
|
| What
should I do if I have an accident? |
If you have an accident and need
to have your car repaired, our priority is to get you
back on the road again as soon as possible.
You will need to forward any information, and or a
signed declaration to our office as soon as possible.
A claim will always be settled quicker if a declaration
form has been correctly filled in and signed by both
parties. |
|
|
Do you provide a courtesy car if I have an accident? |
If you have paid the extra fee
for our EasyOption
and make a claim under your policy, we can provide a
courtesy car while your own is being repaired. However,
a courtesy car is not available if your car is off the
road due to a mechanical failure or suffers minor damage
that will cause the vehicle to be off the road for less
than two days.
The courtesy car is insured by EasyInsurance
and holds an excess of 300€, in the event of an
accident or a claim, the client will be liable to pay
the first 300€ of any repairs or damages. To this
effect, a deposit of 300€ will be retained by EasyInsurance,
in the form of cash or credit card details.
You'll be responsible for any fines for parking and
other motoring offences you incur while using the courtesy
car. You'll also be responsible for any congestion charges
and tolls while using the courtesy car. |
|
| Am
I covered when I drive abroad? |
Your policy will provide the
cover required for Spain, it also provides the cover
you need by law to use your car in:
- any country which is a member of the European Union;
and
- any other country for which the Commission of the
European Community is satisfied that arrangements
have been made to meet the requirements of EC Directives
on insurance.
If you ask, we can provide an international motor insurance
certificate (Green Card). At NO extra cost. As well
as giving you an international motor insurance certificate
(Green Card), You will also be covered for motoring
legal protection and breakdown assistance cover. |
|
| How
do I get my Certificate of Motor Insurance? |
| If you have taken insurance cover
directly at our office, we will provide you with your
policy immediately (in most cases), however if you have
arranged cover via the net or over the phone, we will
arrange for your policy to be sent to you by mail, or
hand delivered depending on your area. |
|
| Does
your policy cover me to drive other cars? |
| The simple answer to that question,
is NO. Unlike Insurance in the UK, the
cover in Spain is on the vehicle and not the person. |
|
| How
can I pay for my Easyinsurance policy? |
We offer our customers a choice
of easy payment methods. You can choose to pay your
premium by direct debit, debit card or credit card.
Or, if you prefer, by cheque or cash in our office.
We accept the following credit and debit cards:
|
|
| How
can I renew my policy? |
Approximately 4 weeks before
your policy expires, we'll send you a renewal invitation
by post which will show details of how to renew and
what your new premium is. We may also contact you via
sms or phone. We'll provide you with details of the
terms on which your policy may be renewed. If we're
unable to offer you a policy, we'll let you know and
you may be provided with details of the terms on which
your cover will continue via another Insurance company.
By taking out a policy you agree to allow a change of
your insurer at renewal.
If you pay your premium by direct debit, your existing
policy may be automatically renewed, or your cover may
continue to be provided through another insurer. You'll
be notified of this before your policy expires and you'll
be given details of the renewal terms including any
changes in your policy cover. If you don't wish to renew
your policy, you should tell us before your renewal
date. If you don't tell us and your policy is renewed,
we'll continue to make deductions from your bank account
for the new premium. |
|
| Can
I renew my policy if I haven't yet received my renewal
invitation? |
| About 4 weeks before your policy
is due for renewal, we'll provide you with the details
of the terms on which your policy may be renewed. However,
you can renew your policy before the renewal date. To
do this please call our office on 902 31 04 04 (office
hours : Monday to Friday 9am - 5pm, Saturday 10am –
1.30pm. |
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